Our policy is based on our intention to offer the best possible holiday experience to every guest without affecting the positive experience of other guests. We are willing and flexible to accommodate special requirements within the following frameworks.
Reservations:
Prices:
Prices per stay are determined by season per apartment. For each additional person an extra charge of 20 Euros is applied.
For group reservations or for long stays, different charges apply upon request.
Advance payment of 25% of the total amount is required.
Cancellation:
- In case of booking via an online platform (Booking, Airbnb, etc.) the platform terms apply.
- In case of direct booking and cancellation at least 22 days before the first night, the deposit is refundable. (Possible return costs of the deposit are borne by the customer).
- For cancellations less than 21 days from the date of arrival, the deposit is reserved.
- In case of no-show, the total amount of the reservation cost will be charged.
- In case of departure earlier than the scheduled departure date, 50% of the amount of the cancelled nights will be charged.
Arrivals & Departures:
Arrival Time: after 14:00 pm
The day of arrival is calculated in full in terms of rent, regardless of the time of your arrival.
Check-out Time: till 11:00 am
A different check-in or check-out time may be mutually agreed, upon request.
If rooms are used till 18:00, there is a surcharge of 50% on the room rate. If use is prolonged after 18:00, the entire room rate is to be charged.
Upon check-in, ID or passport and credit card will be presented for guarantee. In case of a damage done during the stay, the replacement cost will be charged.
The keys are given to the customer during check-in and returned to the reception during check-out. Card and apartment key should never be separated.
Lost and found:
In case of loss of personal belongings, the complex is not responsible. If an item is found, it can be kept for up to 15 days.
Common spaces:
BBQ: Use is allowed upon request.
Tree house and playground: Use at your own risk.
Living Rules:
- Music and noisy discussions are not allowed from 23.00 – 09.00, in the garden and balconies
- Αir Condition – Kitchen – Lights: They must not be in operation while the occupants are absent.
- The occupants should take-off the keys and white plate and close the A/C manually when leaving the rooms.
- Smoking is not allowed inside the apartments.
- Housekeeping: It takes place from 9:00 to 14:00.
- Change of sheets / towels: What is defined by the specifications of Furnished Apartments for Rent
- Garbage: It must be thrown away in the bins outside the complex.
- The bin in the yard is only for the garden, and drinks consumed in the garden. Food leftovers are not allowed
- Laundry services are not provided. Only exceptionally in agreement with the host at fee 5€/time
- Pets: Allowed upon request at a cost of 10 E/day
Environmental Protection:
We respect the environment with the following systems and by acting responsibly.
- Solar water heater for water heating
- Card switch inside the rooms
- Power timer in corridors
- Energy lamps
- Televisions (LED) low consumption
- Thermomix bathroom batteries
- Possibility to choose the cleaning and towel change services not to be done daily in order to save water and energy
- Use of environmentally friendly cleaning products
- Regular maintenance of cooling and heating systems
- Composting