Policy

Reservations:

Prices:

Prices per stay are determined by season per apartment up to 4 people. For each additional person an extra charge of 10 Euros is applied.

For group reservations or for long stays, different charges apply upon request.

Advance payment of 25% of the total amount is required.

Cancellation:

  • In case of booking via an online platform (Booking, Airbnb, etc.) the platform terms apply.
  • In case of direct booking and cancellation at least 22 days before the first night, the deposit is refundable. (Possible return costs of the deposit are borne by the customer).
  • For cancellations less than 21 days from the date of arrival, the deposit is reserved.
  • In case of no-show, the total amount of the reservation cost will be charged.
  • In case of departure earlier than the scheduled departure date, 50% of the amount of the cancelled nights will be charged.

 

Arrivals & Departures:

Arrival Time: 14:00 pm

The day of arrival is calculated in full in terms of rent, regardless of the time of your arrival.

Departure Time: 12:00 pm

Flexible hours only upon request and room availability.

Upon check-in, ID or passport and credit card will be presented for guarantee. In case of a damage done during the stay, the replacement cost will be charged.

The keys are given to the customer during check-in and returned to the reception during check-out. Card and apartment key should never be separated.

 

Apartments:

Αir Condition – Kitchen – Lights: They must not be in operation while the occupants are absent.

Smoking is not allowed inside the apartments.

Housekeeping: It takes place from 9:00 to 14:00.

Garbage: It must be thrown away in the bins outside the complex.

Change of sheets / towels: What is defined by the specifications of Furnished Apartments for Rent.

Pets: Allowed upon request

Lost & Found: In case of loss of personal belongings, the complex is not responsible. If an item is found, it can be kept for up to 15 days.

 

Common spaces:

Common quiet hours: During the summer season (April 1 – September 30) from 15:00 to 17:30 and from 23:00 to 07:00. During the winter season (October 1 – March 31) from 15:30 to 17:30 and from 22:00 to 07:30.

BBQ: Use is allowed upon request.

Tree house and playground: Use at your own risk.

The guests in the complex must follow the general rules.

 

Environmental Protection:

We respect the environment with the following systems and by acting responsibly.

  • Solar water heater for water heating
  • Card switch inside the rooms
  • Power timer in corridors
  • Energy lamps
  • Televisions (LED) low consumption
  • Thermomix bathroom batteries
  • Possibility to choose the cleaning and towel change services not to be done daily in order to save water and energy
  • Use of environmentally friendly cleaning products
  • Regular maintenance of cooling and heating systems
  • Recycling bins in the common area
  • Composting